Privacy Policy

Privacy Policy
Effective Date: 25-Jun-2025

LocalPlumber24x7.com (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you interact with our website or call the phone number displayed to connect with licensed, independent plumbing contractors.

1. Who We Are

Our website address is: https://localplumber24x7.com. We operate as a referral platform that connects users via phone calls to independent, licensed plumbing contractors in their local area. By using our website or calling the number shown, you consent to the practices described in this Privacy Policy.

This site is a free service designed to help homeowners connect with local plumbing professionals. All contractors are independent, and we do not warrant or guarantee the quality of any work performed. It is the user’s responsibility to verify that the hired contractor holds the appropriate license and insurance. Any individuals depicted in photos or videos on the site are actors or models and not actual contractors listed on this platform.

2. Comments

When visitors leave comments, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent to prevent spam.

An anonymized version of your email address may be shared with the Gravatar service (see https://automattic.com/privacy/). After approval, your profile picture may be publicly visible alongside your comment.

3. Media

If you upload images, avoid including embedded location data (EXIF GPS), as other users may download and extract this information.

4. Cookies

We use cookies to enhance user experience, including:

• Comment cookies: Save your name, email, and website for future comments (expires after 1 year).

• Login cookies (for admin users): Store login/session details (expire between 2 days to 2 weeks).

• Post cookies: Save post IDs when editing (expire after 1 day).

Cookies do not store sensitive personal data.

5. Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, maps). Embedded content acts as though you visited those external websites directly and may collect your data, use cookies, and track interactions.

6. Who We Share Your Data With

If you call the phone number displayed on our site, your call may be routed through a third-party call tracking or forwarding system. These partners may log:

• Your phone number

• Call time and duration

• Call recordings (for quality, compliance, and dispute resolution)

If you request a password reset (if applicable), your IP address will be included in the reset email.

7. How Long We Retain Your Data

• Comments: Retained indefinitely, including metadata.

• User accounts (if applicable): Personal information remains in user profiles indefinitely unless modified or deleted by the user or admin.

• Call data: Phone numbers, call durations, and call recordings may be stored by our call partners as per their compliance policies.

8. Your Rights Over Your Data

You may request:

• A copy of the personal data we hold about you.

• Deletion of personal data, except for information required for legal, security, or administrative purposes.

Submit requests using the contact information below.

9. Where Your Data Is Sent

• Comments may be checked through automated spam detection services.

• Calls may be routed and logged by third-party call networks for quality, compliance, and analytics.

10. Call Tracking and Consent

By calling the phone number on LocalPlumber24x7.com, you:

• Acknowledge your call may be recorded for quality assurance.

• Agree to be connected with independent, licensed plumbing professionals.

• Consent to having your phone number and call metadata shared with our call routing and tracking partners.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised Effective Date. Your continued use of the website or phone services constitutes acceptance of updated terms.

12. Location Data Collection

1. What We Collect

We may collect approximate location data (city/region) through:

• IP address analysis

• Browser geolocation (only with explicit user permission)

• UTM parameters from location-targeted ads

2. Why We Use It

To provide:

• Accurate service availability

• Localized content or service routing

• Regional compliance based on your area

3. Data Handling

• Location data is not stored unless you submit a contact form.

• We never sell precise location data.

• IP addresses are anonymized where possible.

4. Your Control

You may disable browser geolocation anytime through your browser settings.

13. Contact Us

For questions about this Privacy Policy or how your data is used, contact:

Email: help@localplumber24x7.com
Mailing Address: LocalPlumber24x7
8345 NW 66 ST #F7217, MIAMI, FL 33166-2696